Why start at the official pages?
Using an official start page like Trezor Start ensures you get the latest Trezor Suite app, firmware prompts, and setup steps directly from the manufacturer — reducing risk from fake downloads or phishing. Official guidance gives step-by-step setup, firmware update instructions, and recovery best practices. :contentReference[oaicite:0]{index=0}
Essential official links (Trezor + Ledger)
Quick start checklist (H4 → rapid action)
1. Verify the device & purchase source
Only buy hardware wallets from the manufacturer's shop or an authorized reseller listed on the official website. Counterfeit or tampered devices are a leading attack vector.
2. Download software from official pages
Always download Trezor Suite from trezor.io/trezor-suite and Ledger Live from ledger.com or official support pages to avoid fake installers. :contentReference[oaicite:1]{index=1}
3. Initialize offline, write your recovery
Set a PIN directly on the device and write your recovery seed on paper (or a metal backup). Never type your seed into a computer or share it with anyone.
4. Update firmware through the official apps
Firmware updates often patch security or add features; follow the on-screen prompts in Trezor Suite or Ledger Live and confirm firmware operations on the device display. :contentReference[oaicite:2]{index=2}
Pro Tip: Use a fresh browser session
When first connecting, use the recommended browser or the desktop suite and confirm website certificates (HTTPS + padlock). If an interface asks for your seed phrase — stop immediately. That’s a scam.
Safety: why official links matter (and one recent alert)
In recent years attackers have distributed fake wallet apps intended to capture seed phrases. That’s why relying on the official start pages is critical — they minimize exposure to counterfeit installers and provide the canonical guides for initialization and recovery. For Ledger users in particular, Ledger’s start and support pages explain how to securely download Ledger Live and configure a device. :contentReference[oaicite:3]{index=3}
Troubleshooting common first-day problems
Device not recognized
Try a different cable or USB port, confirm the device is genuine (compare packaging and serial info on the official site), and restart the Trezor Suite / Ledger Live app.
Firmware stuck mid-update
Do not disconnect the device. Use the official guides and, if needed, contact support via the official support portals listed above. For Trezor check Trezor Support; for Ledger use Ledger Support. :contentReference[oaicite:4]{index=4}
Final checklist before sending funds
- Device initialized and PIN set on-device (never share it).
- Recovery written and stored in a safe, offline place (consider a metal backup for long-term storage).
- Software installed from official pages: trezor.io/start or ledger.com/start.
- Small test transaction first — move a tiny amount to confirm the flow and address correctness.
- Trezor Start — main setup page. :contentReference[oaicite:5]{index=5}
- Trezor Suite — downloads & app. :contentReference[oaicite:6]{index=6}
- Trezor Support — official guides. :contentReference[oaicite:7]{index=7}
- Ledger Start — official Ledger setup. :contentReference[oaicite:8]{index=8}
- Ledger Live — setup & downloads. :contentReference[oaicite:9]{index=9}